Shipping policy
Shipping policy
Shipping Policy
At FURIIO, we are committed to delivering your order quickly, safely, and transparently.
1. Processing Time
All orders are processed within 1–3 business days (Monday–Saturday, excluding sunday).
During high-demand periods, processing times may be slightly extended.
Once your order is shipped, you will receive a confirmation email with tracking details.
2. Estimated Delivery Times
Delivery times vary depending on your location:
-
Canada: 5–10 business days
- United States: 5–10 business days
Please note that delivery times are estimates and may vary due to external factors such as carrier delays or high-demand periods.
3. Shipping Costs
We offer free standard shipping across united States and Canada.
Shipping costs (if applicable) are clearly displayed at checkout before completing your purchase.
There are no hidden fees
4. Taxes
Prices are displayed in your local currency where applicable.
Applicable taxes and duties (if any) are calculated at checkout based on your shipping location.
The final amount displayed at checkout includes all applicable charges before payment confirmation.
5. Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking information to update.
6. Incorrect Address
Please ensure that your shipping address is accurate at checkout.
If an incorrect or incomplete address is provided, it may result in delays, additional fees, or the package being returned to us.
In such cases, re-shipping fees may apply. Refunds (if applicable) will exclude original shipping costs.
If you notice an error in your address, please contact us as soon as possible — we will do our best to assist before the order is shipped.
7. Lost or Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos.
If your package is lost in transit:
-
We will investigate with the carrier
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A replacement or refund may be issued at our discretion
8. Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, such as carrier disruptions, weather conditions, or high-demand periods.
Please ensure that your shipping information is accurate at checkout, as incorrect details may result in additional delays.
We always do our best to ensure a smooth and reliable delivery experience for every order.
If any issue occurs during transit, our support team will gladly assist you
9. Contact Information
If you have any questions regarding shipping, please contact:
FURIIO
105-3272 Avenue de la Pépinière
Montréal, QC H1N 3N4
Canada
Phone: +1 604-901-1770