Terms of Service

These Terms & Conditions of Sale ("Terms") govern all purchases made through the website operated by FURIIO ("FURIIO", "we", "our", or "us"). By placing an order on our website, you agree to these Terms.

FURIIO is operated by ARIELLE LEINA KAZE, a sole proprietorship registered in Quebec, Canada.

1. Company Information

FURIIO
105-3272 Pépinière Avenue
Montreal, QC H1N 3N4
Canada

📧 support@furiio.com

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years old

• You have the legal capacity to enter into a binding contract

• The information you provide is accurate and complete

3. Products

FURIIO specializes in pet care products, including but not limited to:

• Cat water fountains

• Automatic litter boxes

• Cat accessories and hygiene products

We reserve the right to modify or discontinue products at any time without notice.

Product images are for illustrative purposes only. Slight variations may occur.

4. Pricing & Currency

All prices are listed in the currency displayed on the website at checkout.

We reserve the right to change prices at any time without prior notice.

Applicable taxes (GST/HST or other required taxes) will be calculated at checkout where required by law.

5. Orders

Once you place an order, you will receive an order confirmation email.

FURIIO reserves the right to:

• Refuse or cancel any order

• Limit quantities

• Cancel orders suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, a full refund will be issued.

6. Payment

We accept secure online payments via approved payment providers.

You agree to provide current, complete, and accurate billing information.

All transactions are encrypted and processed securely.

7. Shipping & Delivery

Shipping times are estimates and may vary depending on location and external factors.

FURIIO is not responsible for delays caused by:

• Customs

• Carriers

• Weather or natural events

• Incorrect shipping information provided by the customer

Risk of loss transfers to the customer upon delivery.

8. Returns & Refunds

Please refer to our Refund Policy for detailed information.

To be eligible for a return:

• The item must be unused

• Returned in original packaging

• Requested within the stated return period

Certain items may be non-refundable for hygiene or safety reasons.

Refunds are processed to the original payment method.

9. Warranty & Product Use

Our products are intended for domestic pet use only.

FURIIO is not responsible for damages resulting from:

• Improper use

• Unauthorized modifications

• Failure to follow instructions

If a product is defective, please contact us at support@furiio.com.

10. Limitation of Liability

To the maximum extent permitted by law, FURIIO shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Loss of data

• Personal injury resulting from misuse

Our total liability shall not exceed the amount paid for the purchased product.

11. Intellectual Property

All website content, including text, images, branding, and design, is the property of FURIIO.

Unauthorized use, reproduction, or distribution is strictly prohibited.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable Canadian privacy laws, including PIPEDA.

13. Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Quebec, Canada.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on the website.